FAQs

What should I do if there is a discrepancy with my order?

We use the latest software in our warehouse to ensure you receive your order as expected. However, if something is not right with your order, the best thing to do is contact us as soon as possible and we will do everything in our power to resolve it

Can I change my order once I have placed it?

Orders for School/Club design products are made to order and can only be changed or cancelled within the below timeframes after placing your order. This is because we start the production process for these products after receiving the order. Speedy l

What happens if my mouthguard doesn't fit?

We want you to be delighted with every OPRO product. If you have trouble fitting the product please refer to our Fitting Advice section or contact us and we will help you with the fitting process. Finally in the unlikely situation that you are unable

How should I store my mouthguard when I am not wearing it?

Keep your OPRO mouthguard away from direct sunlight and heat sources. The best place to store it when it’s not being worn is in its case.

Will my mouthguard come with a case?

Yes! Every OPRO mouthguard comes with a hard storage case.

What's the difference between the levels of mouthguards?

All OPRO Self-Fit sports mouthguards have been designed to provide protection from potential injury to teeth and soft tissue and to remain firmly in place when being worn. The level of protection and retention increases with each level of mouthguard

Why do I need a mouthguard?

Teeth, unlike bones, do not heal. Injury to teeth is permanent and the effects can be traumatic. Using a well-fitting, CE certified mouthguard gives your teeth and gums the best possible protection from dental trauma.

What makes an OPRO mouthguard different to others?

OPRO Self-Fit mouthguards feature our unique fin technology. These fins are rib-like structures that soften and become gel-like in hot water. Based on millions of dental impressions, these fins are placed in exactly the right place to grip your teeth

How long does a mouthguard last?

This depends on your age and the condition of your mouthguard. Children and those undergoing orthodontic treatment should change their gum shields on a regular basis. Mouthguards should also be inspected frequently to check for any signs of wear and

What payment options do you offer?

Visa Visa Debit Visa Electron MasterCard Debit MasterCard UK-issued Maestro PayPalApple Pay

Do you have any job vacancies?

Please take a look at our careers page for information about working at OPRO.

How do I cancel my order?

You will have the option to cancel your order in your confirmation email. You can also contact our customer services team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be cancelled