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FAQs

What should I do if there's a problem with my order?

We use the latest warehouse software to make sure you receive your order exactly as expected. However, if something isn’t right, the best thing to do is contact us as soon as possible—we’ll do everything we can to make it right. Please include a phot

Can I change my order after placing it?

Please contact us as soon as possible and we will try to assist with changing your order.

What if my mouthguard doesn’t fit?

We want you to be completely satisfied with every OPRO product. If you’re having trouble fitting your mouthguard, please refer to our Fitting Advice section or contact us—we’re here to help guide you through the process. And in the unlikely event tha

How should I store my mouthguard when I’m not wearing it?

Keep your OPRO mouthguard away from direct sunlight and heat sources. The best place to store it when you’re not wearing it is in its case.

Will my mouthguard come with a case?

Yes! Every OPRO mouthguard includes a hard storage case to help keep it clean and protected.

What’s the difference between the levels of mouthguards?

All OPRO Self-Fit sports mouthguards are designed to protect against potential injuries to the teeth and soft tissue, while staying securely in place during use. The level of protection and retention improves with each tier—from Snap-Fit all the way

Why do I need a mouthguard?

Teeth, unlike bones, don’t heal. Injuries to your teeth are permanent and can be traumatic. Wearing a well-fitting, CE-certified mouthguard gives your teeth and gums the best possible protection against dental injuries.

What makes an OPRO mouthguard different from others?

OPRO Self-Fit mouthguards feature our unique fin technology—rib-like structures that soften and become gel-like in hot water. Based on millions of dental impressions, these fins are precisely placed to grip your teeth where it matters most. Thanks to

How long does a mouthguard last?

That depends on your age and the condition of your mouthguard. Children and those undergoing orthodontic treatment should replace their mouthguards regularly. It's also important to inspect your mouthguard frequently for signs of wear and tear. While

What payment options do you offer?

We accept the following payment methods:. Visa. Visa Debit. Visa Electron. MasterCard. Debit MasterCard. UK-issued Maestro. PayPal. Apple Pay

How do I cancel my order?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be cancel