Delivery

Do you offer free shipping?

We offer fast and free shipping for orders over £10 within the UK. For customers in EU countries using Euro we offer free delivery for orders over €30. For customer in USA we offer free delivery for orders over $50.

How long does delivery take?

UK. UK Delivery times vary depending on the destination and the shipping method selected:. • Standard Delivery: Typically arrives within 3-5 business days. • Express Delivery: Typically arrives within 1-2 business days. Please note School/Club Design

Do you offer expedited shipping?

UK. In the UK we have a few faster delivery options:. Next Working Day Delivery (DPD). Orders must be placed by 2 PM (Monday - Friday) in order to qualify. Your order will then be delivered Monday - Friday. Orders placed after 2pm on Thursday will be

Will I be charged VAT and Import Duties for Overseas order?

UK - No, there will be no additional charges including import duty and VAT. USA - Products are stored and shipped from US warehouses so there will be no additional import duties. EU - As all our mouthguards are manufactured in UK there will be no du

What do I do if my delivery does not arrive?

If your delivery has not arrived within the expected timescales please contact us with your order reference number and we will investigate further for you.

My delivery is damaged - what should I do?

Please accept our apologies if you have received a damaged package; retain the packaging, take photographs of the damage if possible and contact us as soon as possible so we can assist further.

Can my order be dispatched to multiple delivery addresses?

We can only arrange delivery to a single address per order. If you need delivery to multiple addresses, please place a separate order for each delivery address.

How do I track my order?

Once your order has been shipped, you will receive a shipment email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your order is shipped.

Delivery Options

We offer different Delivery Options for US and UK customers. US Delivery Options:. [write the delivery options explanation for US here]. UK Delivery Options:. UK Delivery times vary depending on the destination and the shipping method selected:. • St